Name

Surname

Email Address

Phone Number

Next Steps Next Steps Activate Online Get a call back

How many phone numbers does your business need? (Number – e.g., 1)

How many people will be allocated a phone? (Number - e.g., 5)

Do you have business phone numbers you want to keep/bring over (number porting)? Do you have business phone numbers you want to keep/bring over (number porting)? No Yes

How many phone numbers need to be ported? (Number - e.g., 1)

Do you have a geographic number preference? (e.g. 010, 021, 031, 086, etc.)

Do you already have phones or hardware you want to use? Do you already have phones or hardware you want to use? No Yes

How many new phones do you need? (Number - e.g., 1)

On a scale of 1 (poor) to 10 (excellent), how reliable is your internet?

Do you want an automated menu? (e.g., “Press 1 for sales…”) Do you want an automated menu? (e.g., “Press 1 for sales…”) No Yes

Do you want calls to ring multiple people at once for groups/departments? Do you want calls to ring multiple people at once for groups/departments? No Yes

Do you want team members to take calls on their mobiles via an app? Do you want team members to take calls on their mobiles via an app? No Yes

What’s your biggest phone issue right now? What’s your biggest phone issue right now? High Costs Dropped Calls, Poor Connection or Bad Call Quality Security of Privacy Concerns Missing Features or Poor Integration Other

Any other comments or special requirements? (e.g., “We need hardware”, “Budget under R2000/month”, “We record calls for training”, “Urgent – old system breaking”, etc.)